Canadian/U.S. Manufacturer Contact List
Be a consumer advocate! Let manufacturers know when you have a question or are happy/unhappy with their products or services. They assume that for every contact, approximately 200 other people feel the same way but didn't write or phone. So your contact carries clout! They are also usually willing to help you figure out if there is some ingredient to which you are sensitive, and also to re-examine their labelling.
These contacts can go quickly out-of-date and I may delete it since better package information and Google makes contacts much easier now.. Updated Sept 2006.
The Food Allergy Network (Resource page) may stilll sell a list of U.S. Manufacturer contact information.
Canadian Business Directory - browse by category - candy/confectionary
Another good site for Canadian business information is Strategis at http://strategis.ic.gc.ca , which is on the Industry Canada site (aussi en français).
Nutribase U.S. Food Company Toll-free Numbers
Part of a commercial site for a nutrient analysis/management database product. However, this list is free for you to use and contains quite a few toll-free number for the U.S. You could use this to get Canadian numbers by contacting their U.S. counterpart. It's hard to know who owns who these days!
Hints on Label Reading in Canada
Keep checking those food labels. Don't assume that because you have used the product for a long time, the ingredients won't change. Sometimes the processing method or products manufactured in the same plant will cause the company to put a "May contain..." warning on the product. This warning is strictly voluntary in Canada -- it is NOT government legislated.
Read the following article for expert information on our labelling laws: Canadian Food Labelling Laws: When is a label not a label
Also, watch the imported goods because other countries have different labelling laws. For example, in Europe, they are allowed to used up to a certain percentage of "reused" chocolate (which may have been used to make chocolates with nuts) and they can call it "pure chocolate" and not label it as having or may having nuts in it. In Britain, an ingredient does not have to be listed unless it is 25% or more of the product.
All contact info subject to change without notice. We get a lot of U.S. products imported into Canada so check for U.S. contact info on the package.
- Beta Brands Ltd.
- Cadbury Canada
- Chapman's Ice Cream Limited
- Christie Brown, Nabisco - now Kraft Canada.
- Club House Canada
- Comet Confectionary, 2950 rue Nelson, St-Hyacinthe, QC , J2S 1Y7
- Dare Foods
- Duncan Hines
- Effem Foods - link to Mars food company
- Favourite Brands (Kraft Caramels, Jet Puffed Marshmallows)
- Ganong Chocolates
- General Mills and list of their web sites by brand
- Good Humour/ Breyers Burlington.- Good Humour USA
- Guittard Chocolate (Melt'n Mold Chocolate Melts)
- H.J. Heinz - they have a lot of brands
- Hershey Foods Corporation
- Hostess Frito Lay
- Humpty Dumpty
- Imagine Foods (Rice Dream, soups, etc)
- Jergens' products (e.g., soap)
- Just Born Quality Confections. Manufactures some dairy-free, gluten-free, nut/peanut-free treats, Kosher products www.marshmallowpeeps.com
- Kelloggs Canada Inc.
- Kraft Foods Canada
- Lever Ponds -- Caress soap 1-800-668-2288; Dove soap
- Maple Leaf Mills Ltd
- McCormick Canada
- Nestle Canada
- Quaker Oats Canada Ltd.
- Post cereals (Kraft Canada),
- Procter & Gamble - Product site map
- Regal Confectionary Bureau Chef, 1625, boulevard Dagenais Ouest
Ste-Rose, QC, Canada (450) 628-6700
- Robin Hood Multifoods
- Sun-Rype Products Ltd.
- Sun-Maid Growers of California, Kingsburg CA 93631 USA
- Trebor Allan (reads "Allan's" on the label) 1-800-262-3960 www.cadbury.chocolate.ca . Look under FAQ for a listing of their nut-free products/plants.
- Twin Cove Confections (http://www.twincoveconfections.com)
- Wrigley Canada 1-800-268-7628 www.wrigley.com